Frequently Asked Question

Do you ship across the United States?

Yes. We currently offer shipping to addresses within the United States.

How long will it take to receive my order?

Orders are typically processed within 1–3 business days. Estimated delivery time is 7–12 business days after your order has been shipped.

Do you offer free shipping?

Yes. We provide free shipping on all orders within the United States.

How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with tracking information. Tracking details may take up to 48 hours to become active.

What is your return policy?

We accept eligible returns within 30 days of delivery. Please visit our Return & Refund Policy page for complete details.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, Apple Pay, and Google Pay.

How can I contact Homixa?

You can reach us by email at info@homixa.shop or call +1 (682) 310-3340 during our business hours.

Can I cancel my order?

If your order has not yet been processed for shipment, please contact us as soon as possible. We’ll do our best to assist you.